Frequently Asked Questions
Everything you need to know about shopping with White Coffee.
What is the typical shipping time for an order?
Standard shipping usually takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on your location and local customs processing.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Affirm.
How should I care for my White Coffee garments?
To maintain the quality of our fabrics, we recommend washing in cold water on a gentle cycle and hanging to dry. Specific care instructions are located on the inner label of every piece.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can cancel or modify your order within 60 minutes of purchase by contacting our support team via live chat or email.